Insights and Ideas

christopher-willis

Content Matters Podcast: Active Content Governance

Chris Willis, CMO of Acrolinx, an AI-powered content governance solution joined us on the Content Matters podcast to talk about active content governance and how his company empowers their clients to create content that aligns with their strategy and brand. You can listen to the full podcast here or read the summary over at Ingeniux.

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Getting Customer Obsessed - Interview with Eric Berridge

Customer Obsessed With Bluewolf’s Eric Berridge – CMS-Connected

Eric Berridge, CEO of Bluewolf, an IBM Company, has a new book out called Customer Obsessed. I could not pass up an opportunity to read a book that looks at how organizations need to blend people, process and technology to create exceptional customer experiences. I’m not finished the book yet, but I did get an opportunity to talk with Berridge about some of his ideas. Note: This article was first published on CMS-Connected. You can read it there as well: …

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